What Information Do We Collect and How Do We Use It?

We collect the following types of personal information:

Information you provide directly:

• Name, billing and shipping address
• Email address and phone number
• Payment information (processed securely by third-party providers)
• Account details, purchase history, and preferences

Information collected automatically (via cookies or similar technologies):

• IP address
• Browser type and version
• Pages visited and time spent on our website

Sharing Your Personal Information

We use your personal information to:

• Process and deliver your orders
• Provide customer support and respond to inquiries
• Send order confirmations, invoices, and service updates
• Improve our website, products, and services
• Send marketing communications only with your consent
• Comply with legal and regulatory obligations

We will not use your personal information for purposes other than those identified, unless permitted by law or with your consent.

Consent

By providing your personal information, you consent to its collection, use, and disclosure in accordance with this Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions. To do so, contact us (see Section 10).

For marketing communications, you may unsubscribe at any time using the “unsubscribe” link in our emails or by contacting us directly.

Sharing of Personal Information

We do not sell or rent your personal information. We may share it only with:

• Service providers (e.g., payment processors, shipping companies, IT providers) who support our operations and are bound by confidentiality and security obligations
• Legal authorities, if required to comply with applicable laws or to protect our rights
• Business partners, in the event of a merger, acquisition, or sale of assets, with appropriate safeguards in place

International Transfers

If your personal information is stored or processed outside Quebec or Canada, it may be subject to foreign laws.

Before any transfer, we assess risks and implement safeguards such as contractual agreements and data protection measures to ensure compliance with Quebec Law 25.

Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

When no longer needed, information is securely destroyed or anonymized.

Security

We implement physical, administrative, and technical safeguards to protect personal information against unauthorized access, disclosure, alteration, or misuse.

Examples include:

• Encrypted transmission and storage of sensitive data
• Restricted access to authorized personnel only
• Secure servers and regular security monitoring

Please note that no method of internet transmission or storage is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Withdraw consent for certain uses
• Request deletion of your personal information (subject to legal requirements)
• Exercise your right to data portability (Quebec Law 25, effective September 2024)

Requests can be made by contacting our Privacy Officer (see Section 10).

Contact Us

Buldan Pur has appointed a Privacy Officer responsible for compliance with privacy laws.

You may contact our Privacy Officer to ask questions, make requests, or exercise your rights:

Privacy Officer – Buldan Pur
📧 Email: info@buldanpur.com

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or other operational reasons.

The most current version will always be available on our website with the updated “Last Updated” date.